““As a historic environment professional, I was very pleased to be able to commission Richard for a survey on a listed building I was hoping to purchase and obtain sensible advice to assist my decision about how to proceed. His appropriate recognition of the issues and early feedback enabled us to have a pragmatic discussion about his findings on the survey within hours which I found extremely valuable. I would highly recommend Edwin Lake for a detailed and robust building survey as well as exemplary customer service, all at an exceptionally reasonable rate for the amount of time spent on site and level of detail in the report. Thank you!”
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““We had rebuild valuation surveys done for both our home and our office. Richard and Emma are extremely easy to work with and very professional. Everything is very clearly set out and very reasonably priced. We would have absolutely no hesitation in recommending them. EXCELLENT IN EVERY RESPECT!”
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““Excellent service, clear pricing and really helpful customer support.”
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““I was very impressed with the service right from initial contact through to the report being issued. Everyone was very helpful and quick.”
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““Found them very easy to use. Smooth process and talked through the whole report with me. Great customer service. We will certainly be using them again.”
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““We received a great service which was both detailed and greatly supportive. They also offer a very competitive pricing structure. We have already recommended them and will carry on doing so.”
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““We were extremely impressed by the thoroughness of the service we got. We found the report really helpful and surprisingly easy to read despite the length and the necessary jargon that needed to be in there. Richard was extremely helpful in explaining everything in detail by phone, just after carrying out the survey. Emma was very helpful in arranging everything for us. We found the price to be very reasonable for what we got in terms of quality. There may be cheaper options out there but after reading reviews of those other providers we felt an extra £100 was well worth the money when we were risking £100,000s. No brainer really and I wouldn’t hesitate to recommend Edwin Lake to anyone in the area. Thank you very much!”
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““I contacted a number of firms to seek a valuation report for redemption of a Help to Buy loan. Edwin Lake were the only firm I spoke to who demonstrated an immediate clear understanding of the requirements and were prompt and diligent throughout the valuation process.”
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““Brilliant professional service from start to finish. Would absolutely recommend. Thank you.”
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““Was particularly good. Very impressed with Emma’s dedication to the job replying to emails at all hours. We were so impressed that you are doing another survey for us on the house we plan to buy. This is all at a very good price. Thanks.”
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““Edwin Lake provided us with an exceptional service from start to finish, we were highly impressed with the level of contact and the companies responsiveness to emails. Our survey was undertaken at the earliest available opportunity and we were given a summary very quickly after. We were incredibly happy with the level of detail captured in the survey and would highly recommend Edwin Lake.”
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““From the first phone call to Edwin Lake we had nothing positive experiences. Swift, professional and thorough from start to finish, the team made sure we got a comprehensive report, but more importantly, a comprehensive understanding of the home we were buying. Richard took the time to answer all of our questions and made sure we felt like we had his time, as well as his expertise.”
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““I found Emma to be very helpful over the phone, and Richard was very thorough with his report and generous with his time in explaining what everything meant. I have already recommended Edwin Lake’s services to a friend as I was very pleased with the service and the competitive price.”
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““We used Edwin Lake recently for a valuation for probate. The whole experience from start to finish was excellent - professional, efficient and completely stress-free. Both Richard and Emma were very accommodating and the report was sent to us promptly which was much appreciated. We would recommend and use Edwin Lake again without a doubt. Many thanks..!”
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““Edwin lake were excellent throughout. The survey was very comprehensive and I had the report within a week of the survey itself. I would thoroughly recommend using Edwin Lake.”
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““Very good, very efficient. Always providing updates and keeping contact. Would highly recommend.”
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““Richard reacted quickly to provide a HomeBuyers report for us at very short notice. His verbal feedback the same afternoon was very much appreciated, and he took on board our specific concerns and provided suggestions and considered responses to these. The written report followed a few days later, and he was also happy to discuss further points that cropped up later in our property buying process. We are very happy with the service from Edwin Lake, efficient, professional and very good response times and fantastic communication along the way. Definitely recommended.”
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““Fantastic service from start to finish. They were very accommodating and flexible in getting us an appointment as soon as possible. Richard gave a full debrief by phone right after the visit, which meant we could get advice on next steps straight away. The report was thorough and well presented. Highly recommended!”
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““The whole process was undertaken with complete professionalism from start to finish. Communication was proper, prompt and professional. Exactly how you would expect a top class organisation to behave.”
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““Great service, very thorough and happy to answer follow up questions. Helped us to ask the right legal questions too, would not hesitate to use them again and would happily recommend to others.”
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““Professional and bespoke service that was exemplary from start to finish. Highly recommended.”
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““Extremely professional and comprehensive report. Edwin Lake also arranged drains and electrical surveys. The overall detail we received has meant we can make an informed decision re purchasing and will help with future work we wish to carry out. Highly recommend.”
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““I have used Edwin Lake for two property purchases. Richard Lake’s work is incredibly thorough and the detail provided in his reports is second to none.”
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““Quick and easy, would recommend and use again. Fantastic value.”
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““Edwin Lake Ltd., were very easy to deal with and the survey was done quickly and at a very reasonable price. We will certainly recommend them to friends and family.”
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““I am very impressed with the high quality of the report and would have no hesitation in recommending this company. Very through, Highly professional and great communications.”
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““I had an excellent experience with your company outlining the procedure beforehand and speedily making the necessary arrangements. The feedback afterwards was prompt and comprehensive. My experience could not have been improved. Thank you.”
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““The process of purchasing a house can be stressful. From my first contact with Edwin Lake Ltd I felt supported. Everyone I have spoken to has been friendly, considerate and very helpful. The report was given verbally and in writing and was easy to understand, with time given to those areas that needed explaining. Highly recommend this company.”
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““I found the service from Edwin Lake excellent, from the speed of communication, ease of arranging a date and access through to receiving the valuation.”
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““Great service! I sampled a few other competitors at similar prices and Edwin Lake’s report layout and content was far superior. Very happy once the report was provided with the level of attention and detail which was provided.”
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““Would recommend this company if you need a detailed professional report.”
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““An absolutely brilliant practice. Communication and standard of the survey was second to none. I am a first-time home buyer and felt I was in the safest of hands, thank you very much. I would gladly recommend your service.”
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““Edwin Lake’s service was precisely what we wanted; prompt attendance with no fuss in making arrangements, thorough assessment work and a pragmatic approach to reporting: no mountains made of molehills, just carefully considered potential courses of action where issues were identified - and good advice on where to find further information.”
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““I would thoroughly recommend Edwin Lake. Their service was exemplary and the speed with which they carried out the valuation of our property and prepared the report was extremely efficient. Both the office staff and the surveyor were polite and friendly and kept in good contact with us throughout the experience.”
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““Very professional and prompt service followed up immediately by a phone call once the survey had been done. Emma who runs the office was most helpful in arranging the survey.”
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““I was very pleased with the excellent service provided by Richard and Emma who were both very helpful.”
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““Very helpful and reassuring attitude from both surveyor and support staff. Content, context and contact were very excellent.”
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““I am extremely satisfied with the professionalism and speed of service from Edwin Lake. The survey report was prepared with great detail, whilst written in a convivial tone - which made reading and comprehending the content all that much easier. I would not hesitate in recommending Edwin Lake to family, friends and colleagues.”
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““Excellent service from Richard. Very detailed and comprehensive. Happy to recommend his services.”
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““Not only was the survey the lowest price quoted from all the companies I contacted, but Emma and Richard were both very patient with my lack of knowledge in this area and provided excellent explanations, great communication and a detailed report. Additionally, I did not feel pressured to make use of their services, whereas every other company I contacted were very pushy. Thanks for everything!”
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““Edwin Lake provided clear, easy to understand and actionable advice for our purchase. In light of our tight timescales, Edwin Lake provided ample opportunity for telephone discussion of the key findings, which enables us to make informed decisions whilst we were waiting for the report (which promptly followed soon after). Where risks/defects were found, Edwin Lake provided a useful risk grading, including timescales for action and budget costs, which we could then factor into the final negotiations of our property purchase.”
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““I have previously used another very good surveyor that has now retired and he recommended Edwin Lake Ltd, I am very pleased with his recommendation and will continue to use Edwin Lake in the future.”
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““I can’t fault the service I have received from Emma and Richard at Edwin Lake. Emma has been knowledgeable and helpful, polite and delightful - she is always happy to listen and advise and is always on the ball. Richard carried out a very thorough Building Survey for me, which although went into great detail, it was easy to understand. I cannot fault the service. Richard called me after his site visit to explain his overall findings and then produced the report. He even made time over the Easter break to call me and discuss my concerns. Nothing has been too much trouble and the service and professionalism, coupled with the approachability of Emma and Richard, in my mind, make this company second to none and I’d therefore thoroughly recommend their services to anyone buying a house.””
““This survey and the service provided by Richard were instrumental in gaining insight into issues with the property that resulted in the sale not going forward due to the vendor’s lack of interest in addressing structural issues, issues with wiring, insulation, etc. Without the survey, we would now be facing a lot of very expensive fixes!”
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““Very thorough report carried out promptly. The telephone conversation following the survey was appreciated to get an idea of the findings. Very good value for money.”
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““I requested a Homebuyers Report for a flat in Bath. The service provided by Richard Lake was extremely professional from start to finish. The survey was extremely thorough, and final report exceptionally detailed whilst being presented in coherent fashion. Outstanding service.”
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““I have been incredibly impressed by the efficiency of the service from start to finish. My calls were dealt with with speed and the Building Survey Report itself was incredibly detailed and clearly communicated - I would not hesitate to recommend their services.”
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““We were very happy with our experience with Edwin Lake. After our initial enquiry they responded very quickly, and we didn’t have to wait very long for our inspection to be carried out. The surveyor phoned us from the property and gave us a very thorough verbal report of his findings, focusing on areas we’d asked him to look at specifically. The written report arrived a week later, as expected, and was again very thorough and very clear. We would highly recommend Edwin Lake.”
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““Service was brilliant - can’t think of any improvements. Would recommend to friends.”
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““We were first time buyers and Emma was reassuring and easy to talk to over the phone. Anything I wasn’t 100% sure about she explained clearly and was very understanding. Richard carried out our survey and he was very thorough. He highlighted things that I would never have thought about and gave us good ammunition when we went back to the vendor to renegotiate.”
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““Edwin Lake provided an excellent no fuss service in a very prompt manner. I requested a Home Buyers Survey and the surveyor did a very thorough job at a very reasonable price. I received an electronic copy of the report which was very detailed and easy to understand and had lots of useful photographs. Very happy to recommend.”
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““The report and service were first class, Richard phoned after completing the survey to talk me through his findings. I also found Emma very helpful and professional. Will be using again.”
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““Emma was fantastic and incredibly helpful as was Richard. They explained everything clearly and concisely and I would highly recommend their services.”
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““Edwin Lake Ltd were recommended to me and I have to say they provide a first class service. Are highly professional and provide a sound structured report at competitive prices. I highly recommend this company.”
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““Thank you for a clear and detailed report of the property in Bath. It was always easy to communicate and your report was very thorough and highlighted our particular concerns. We would definitely recommend your service to other homebuyers and sellers in Bath.” ”
““Excellent service received from Edwin Lake. Communication was excellent throughout and Richard remains very helpful with follow up questions.””
““Having seen Edwin Lake attend and carry out a survey for the Buyers of a property I was selling, I had no hesitation to instruct them for a property I wished to purchase four months later. Excellent service as well as great admin/back up as well.”
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““We are really grateful for the service provided by Edwin Lake. My husband and I are new to home buying and Richard and Emma guided us through the whole process. Great service, would fully recommend.””